Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the Vaultbrix database-as-a-service platform operated by Starbox-Group GmbH, a company incorporated under Swiss law with its registered office in Geneva, Switzerland.

By accessing or using Vaultbrix, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Definitions

• "Service" - The Vaultbrix platform, including databases, APIs, AI Context Engine, storage, and related features
• "Customer" or "You" - The individual or entity using the Service
• "Customer Data" - All data stored in your databases, storage buckets, and edge functions
• "AI Context Engine" - The Snipara-powered schema introspection and context optimization system
• "MCP Endpoint" - The Model Context Protocol endpoint for AI tool integration

3. Service Description

Vaultbrix provides:

• PostgreSQL 17 database hosting with pgvector
• Authentication services (GoTrue)
• REST API (PostgREST) and GraphQL
• Realtime subscriptions
• S3-compatible object storage
• Edge Functions (Deno runtime)
• AI Context Engine (Snipara integration)
• MCP endpoints for AI assistants
• Database branching and point-in-time recovery

4. Account Registration

4.1 Eligibility

You must be at least 16 years old and capable of entering into a binding contract to use the Service.

4.2 Account Security

You are responsible for maintaining the security of your account credentials, API keys, and database connection strings. Notify us immediately of any unauthorized access.

5. Acceptable Use

You agree NOT to:

• Use the Service for illegal activities
• Store or transmit malicious code
• Attempt to gain unauthorized access to systems
• Interfere with or disrupt the Service
• Violate third-party intellectual property rights
• Use the Service for cryptocurrency mining
• Exceed rate limits or abuse resources
• Resell the Service without authorization

6. Customer Data

6.1 Ownership

6.2 License to Process

You grant Vaultbrix a limited license to process Customer Data solely to provide the Service, including schema introspection for the AI Context Engine.

6.3 Data Portability

You may export your data at any time using standard PostgreSQL tools (pg_dump) or our dashboard export features.

6.4 Data Location

All Customer Data is stored exclusively in Switzerland (Geneva data center). Data never leaves Swiss jurisdiction.

7. AI Context Engine

7.1 Service Description

The AI Context Engine analyzes your database schema (table names, columns, relationships, indexes) to enable AI tools to understand your data structure.

7.2 Consent

By using the Service, you consent to schema analysis for AI context features. You may disable AI Context features in your project settings.

7.3 Limitations

AI-generated outputs may contain errors. You are responsible for verifying any AI-assisted operations before applying them to production data.

8. Fees and Payment

8.1 Pricing

• Free: €0/month - 1 database, 500 MB storage, 100 AI requests
• Pro: €25/month - 3 databases, 8 GB storage, 10,000 AI requests
• Enterprise: €99/month - 10 databases, 100 GB storage, unlimited AI requests

8.2 Payment Terms

Payments are processed monthly via Stripe. All prices are in EUR and exclude applicable taxes (VAT where required).

8.3 Refunds

Digital services are non-refundable except where required by applicable consumer protection laws.

9. Service Level

9.1 Availability Target

We target 99.5% uptime for production databases. Scheduled maintenance windows are excluded.

9.2 Support

• Free: Community support
• Pro: Email support (48h response)
• Enterprise: Priority support (24h response)

10. Intellectual Property

10.1 Vaultbrix IP

The Vaultbrix platform, software, documentation, and trademarks are owned by Starbox-Group GmbH.

10.2 Customer IP

You retain all intellectual property rights in your applications, code, and data.

11. Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY SWISS LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY SWISS LAW:

• We are not liable for indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
• These limitations do not apply to gross negligence or intentional misconduct

13. Indemnification

You agree to indemnify and hold harmless Vaultbrix from claims arising from your use of the Service, violation of these Terms, or infringement of third-party rights.

14. Term and Termination

14.1 Term

These Terms remain in effect until terminated. Paid plans renew automatically unless cancelled.

14.2 Termination by You

You may cancel your account at any time through the dashboard. Upon cancellation, you have 30 days to export your data.

14.3 Termination by Us

We may suspend or terminate your account for material breach, non-payment, or illegal activity.

14.4 Effect of Termination

Upon termination, your data will be deleted within 60 days unless legally required to retain it.

15. Governing Law and Disputes

Jurisdiction: Any disputes shall be resolved exclusively by the courts of Geneva, Switzerland.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vaultbrix.

16.2 Amendments

We may modify these Terms with 30 days notice. Continued use after modifications constitutes acceptance.

16.3 Severability

If any provision is held invalid, the remaining provisions remain in effect.

16.4 Assignment

You may not assign these Terms without our consent. We may assign them in connection with a merger or acquisition.

16.5 Force Majeure

Neither party is liable for delays caused by events beyond reasonable control.

17. Contact

For questions about these Terms:
Email: legal@vaultbrix.com
Address: Starbox-Group GmbH, Geneva, Switzerland